Website Maintenance and Support
Why your website needs a Maintenance and Support Plan?
Because websites are not “set and forget.”
A maintenance and support plan keeps your site secure, stable, fast, and up to date. Without one, even a well-built website can slowly degrade through outdated software, broken integrations, security vulnerabilities, content issues, performance problems, and browser or device compatibility changes.
It also protects your investment. A proper plan helps catch small issues before they become expensive problems, reduces downtime, keeps backups and recovery processes in place, and ensures your team has help when updates, fixes, or improvements are needed.
From a business standpoint, it supports better user experience and better results. Regular monitoring, accessibility checks, content updates, technical fixes, and ongoing optimization help keep the website usable, trustworthy, and effective over time.
We are very happy to have selected Inorbital as our digital partner. From the initial pitch to the launch date, they understood our website goals and needs. They have shown themselves to be flexible, creative, accommodating, good communicators and detailed project managers.
What do Support Plans Include
- Hot fixes: (scripts, patches, databases, image/bandwidth theft and other security issues)
- Website Edits, Revisions and Updates
- Search Engine Optimization (SEO) and Generative Engine Optimization (GEO)
- Design and graphic work
- Disaster Recovery (backups and archives of website)
- Preventative Security optimization
- Uptime monitoring
- Consultation (maintenance, optimization and performance)
- Liaise with hardware engineers, hosting customer support, and other affiliate 3rd party service entities
- Telephone and Email support
- High priority plans available
- Kentico CMS support, upgrades and updates
- WordPress support, upgrades and updates
How Our Support Plans Work
Our website maintenance and Kentico CMS support plans operate on a month to month basis, with a specified set of hours dedicated to each month. We use JIRA help desk to track and report any support tasks with you and your team.